Audio Visual Support
At Mediascape, we pride ourselves on our fully-comprehensive service with no hidden charges. We create a tailor-made support agreement designed to suit your business needs and budget.
In addition to your dedicated Account Manager, you’ll have an experienced team of professional support engineers, a friendly and helpful frontline team who are easy to contact and here to help you, plus unlimited helpdesk support and regular preventative maintenance visits.
For peace of mind, why not take advantage of our Rapid Response Service. Our cost-effective service guarantees our expert engineers will attend within 24 hours to repair or replace your equipment.
Adding a Mediascape Maintenance Contract will reduce system downtime and protect your business assets. We can tailor your maintenance solution to suit your needs and budget. We cover the whole of the UK and our services extend to both Mediascape supplied equipment to equipment supplied in the past.
“I had full confidence in the professionalism and the service provided by Mediascape.
Through unprecedented circumstances, the first opportunity to have our equipment installed was executed very quickly and efficiently by the engineers. Mediascape is my first port of call for any audiovisual purchases.”
Your dedicated AV Support Helpdesk
We appreciate and understand that downtime in your technology can have knock-on effects on your daily operations. That’s why we strive to provide unparalleled support and are transparent about the level of service you will receive on your custom support agreement.
You’ll have unlimited access to the helpdesk, where our friendly customer service team are on hand to help you troubleshoot any issues that arise with your AV equipment, and we’ll do everything we can to ensure your problems are resolved as quickly and efficiently as possible.
Rapid Response AV Support Service
Although we provide comprehensive training sessions, helpdesk support, and regular preventative maintenance checks, there will likely be times where you need an expert on-site to fix your AV equipment with minimum headaches and as quickly as possible!
For extra peace-of-mind, we offer a rapid response support service which you can add on to your support package. That way, if anything happens, one of our experienced engineers will be with you within 24 hours to repair your equipment or even replace it if necessary.
Other Audio Visual Services
We project manage the installation from concept to delivery, integrating with other contractors and interested parties.
We pride ourselves in knowing what’s available and latest in the market, and work closely with our AV suppliers.
We specialise in all things audio visual and are committed to exploring new ways that we can help.
Leasing can be the best way to upgrade audio visual equipment with manageable monthly amounts over a pre-agreed term.
A Mediascape Maintenance Contract will reduce system downtime and protect your business assets.